Privacy Policy

Last updated: May 01, 2024

Introduction

NOIDS AU (hereinafter referred to as "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our online shop and make purchases. This policy is compliant with the General Data Protection Regulation (GDPR) applicable in the AU.

1. Information We Collect

We collect various types of personal data about you, including:

Identity Data: Name, username, or similar identifier.
Contact Data: Billing address, delivery address, email address, and phone numbers.
Financial Data: Payment card details.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Data

We use different methods to collect data from and about you, including:

Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- Purchase our products or services;
- Create an account on our website;
- Subscribe to our service or publications;
- Request marketing to be sent to you;
- Enter a competition, promotion, or survey; or
- Provide feedback or contact us.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:
- Technical Data from analytics providers such as Google based outside the AU;
- Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services such as PayPal based inside the AU;
- Identity and Contact Data from publicly available sources such as the Chamber of Commerce based inside the AU.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal Obligations: Where we need to comply with a legal or regulatory obligation.

We may use your personal data for the following purposes:

To process and deliver your order, including managing payments, fees, and charges;
To manage our relationship with you, including notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey;
To administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data;
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
To make suggestions and recommendations to you about goods or services that may be of interest to you.

4. How We Share Your Data

We may share your personal data with the parties set out below for the purposes set out in section 3:

Service providers: acting as processors who provide IT and system administration services.
Professional advisers: acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based in the EU who provide consultancy, banking, legal, insurance, and accounting services.
Tax authorities, regulators, and other authorities: acting as processors or joint controllers based in the EU who require reporting of processing activities in certain circumstances.

5. International Transfers

We do not transfer your personal data outside the Australiana Economic Area (AEA).

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data;
Request correction of your personal data;
Request erasure of your personal data;
Object to the processing of your personal data;
Request restriction of processing your personal data;
Request transfer of your personal data;
Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at hi@noids.com.au

9. Changes to the Privacy Policy and Your Duty to Inform Us of Changes

This version was last updated on May 01, 2024. Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

10. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Full name of legal entity: NOIDS AU
Email address: Hi@noids.com.au
Postal address: PO Box 420, Rockhampton, QLD, 4700, Australia

You have the right to make a complaint at any time to the Data Protection Authority (DPA) in Australia, our supervisory authority for data protection issues.